Recover a compromised Yahoo! e-mail account

If you use a weak password in your Yahoo! e-mail account, try to access it through a public computer (like from cyber cafe) or use a public Wi-Fi internet to access your Yahoo! e-mail account, then there is a possibility that your Yahoo! e-mail account might get hacked. If you think that your Yahoo! e-mail account has been compromised, then you can try to recover it using the Yahoo! account recovery wizard. Here is how :

  1. Open http://mail.yahoo.com/ in your web browser and click on I can’t access my account.

    Click on I cannot acces my account

  2. Choose My account may have been compromised and click Next.

    Click on My account may have been compromised

  3. Enter your Yahoo! ID (your complete e-mail address like user@yahoo.com or user@yahoo.co.uk). Then enter the captcha code shown and click Next.

    Enter your Yahoo ID to recover

  4. Next step depends on your recovery options -
    • If you have set an alternate e-mail address, then you will be asked to type your alternate e-mail address. Upon typing the correct alternate e-mail address, you will be sent a reset-password link on your alternate e-mail address.

      Resetting Yahoo! password using alternate e-mail address

    • If you have set your mobile number in the Yahoo! account settings, then you will receive a reset code on your mobile through SMS. You will have to enter this code on Yahoo! wizard page. Upon entering the correct code, you will be taken to the reset-password page.

      Resetting Yahoo! password using mobile number

    • If you have set recovery questions, then you will be asked two recovery questions. Upon answering these questions correctly, you will be taken to the reset-password page.

      Resetting Yahoo! password using security questions

  5. No matter how you finish the last step, you will be taken to the reset-password page. On the reset-password page, you have to type a new password to change your Yahoo! e-mail account password. Type a strong password and click Next.

    Yahoo! email - reset password page

  6. After finishing the last step, you will be taken to a page where you can modify your password recovery options – like mobile number, alternate e-mail address and security questions. Once you finish this, you can login into your Yahoo! e-mail account. Congratulations! You have your account back!.
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