Fix Firefox error opening site shortcut or HTML file

This page was last updated on July 18, 2010

Sometimes, when you click on an internet shortcut or double click on a local HTML file, Windows gives error — Windows cannot find [URL or path to file]. This error is caused by Dynamic Data Exchange (DDE) feature of Windows. You can disable DDE for HTTP/HTTPS protocols and the HTML files to fix this error. Here is how :

  1. Press the keyboard combination Windows logo key + R to bring up the Run dialog.
  2. Type regedit in the Run dialog and press Enter.
  3. In the Registry Editor, navigate to the following key,
    HKEY_CLASSES_ROOT\HTTP\shell\open
  4. Select the ddeexec subkey and press the Delete key on your keyboard to delete it.
  5. Similarly, delete the ddeexec subkeys under the following Registry branches too :
    • HKEY_CLASSES_ROOT\HTTPS\shell\open\ddeexec
    • HKEY_CLASSES_ROOT\FirefoxURL\shell\open\ddeexec
    • HKEY_CLASSES_ROOT\FirefoxHTML\shell\open\ddeexec
  6. You will find that Firefox is now able to open the internet shortcuts and the local HTML files.

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