If you own an Acer laptop running Windows 11, you might have noticed pop-up notifications promoting various services and offers. These ads come from Acer Jumpstart, a pre-installed program designed to display promotional messages.
Unlike typical online ads, these notifications are already installed on your device and appear even when you’re offline. This happens because Acer Jumpstart stores its ad files in the %LocalAppData%\OEM\Hermes\classes folder. The program is also set to launch automatically at startup through a scheduled task in Windows.
If you find these ads annoying, you can disable Acer Jumpstart in two ways – turn off its notifications in Windows Settings, or prevent it from running at startup using AutoRuns.
Method 1: Disable Acer Jumpstart Notifications
This method will stop the pop-up ads but won’t prevent the program from running in the background.
- Press Win + I to open Settings.
- Go to System → Notifications.
- Scroll down and find Acer Jumpstart in the list.
- Toggle the switch Off to disable its notifications.
This will stop Acer Jumpstart from displaying ads, but the program will still be active on your system.
Method 2: Prevent Acer Jumpstart from Launching at Startup
Acer Jumpstart is set to launch automatically every time you start your computer. To fully disable it, you need to remove its scheduled task using AutoRuns.
- Download AutoRuns from https://learn.microsoft.com/en-us/sysinternals/downloads/autoruns.
- Extract the downloaded file and run AutoRuns64.exe as an administrator.
- Wait until AutoRuns finishes loading (status will show “Ready”).
- Click the Scheduled Tasks tab and look for an entry named \Oem\AcerJumpstartTask. Uncheck this task to disable it.
This prevents Acer Jumpstart from launching at startup, effectively stopping it from running in the background.
Conclusion
Acer Jumpstart is a built-in program that displays promotional ads on Acer laptops, but you don’t have to put up with them. If you simply want to stop the pop-ups, turning off notifications is enough. However, if you want to completely disable Acer Jumpstart, removing its scheduled task using AutoRuns is the best solution.