This week Epic Games store is giving away an emergency management game called “112 Operator”. This real-time strategy game puts players in the role of an emergency services dispatcher, managing police, fire, and medical units across cities worldwide. With a focus on European cities and the emergency number 112, it builds on its predecessor (911 Operator) with enhanced features, larger maps, and more complex scenarios, offering an immersive experience that blends strategy, quick thinking, and resource management.
Gameplay: Be the Voice of Help
In “112 Operator,” players take on the high-pressure role of an emergency dispatcher. The core gameplay involves answering calls from citizens in distress, ranging from minor incidents like speeding to life-threatening situations like terrorist attacks or wildfires. Each call requires quick decision-making, as players choose dialogue options to gather information and dispatch the appropriate units—police, paramedics, or firefighters—to the scene. The game’s tactical view allows players to manage units on a city map, directing them to incidents while considering factors like traffic, weather, and time of day. The addition of a 3D visualization feature provides a closer look at the action, making every decision feel impactful.
The game offers multiple modes: a story-driven Career mode, a Free Game mode for custom scenarios, and special Scenarios for unique challenges. Career mode follows a narrative where players climb the ranks from a rookie operator to a city-wide manager, with emails and objectives adding depth to the experience. The game’s dynamic weather system, based on real historical data, affects incidents—rain might slow down units, while wildfires can spread rapidly, requiring careful resource allocation.
New Features and Improvements
Compared to “911 Operator,” this sequel introduces several enhancements. Maps are 25 times larger, covering real cities with 3D buildings, adding realism and scale. New mechanics, like a fire system that can engulf entire areas, challenge players to think strategically. The game also includes new team members, such as doctors, sergeants, and even robots, alongside specialized equipment like SWAT teams or rescue helicopters. Region-specific gameplay reflects local laws and district types (e.g., slums or business areas), making each city feel unique. The redesigned campaign mode integrates a storyline, objectives, and emails, creating a more cohesive narrative.
Immersion and Challenges
The audio design is a standout feature, with ambient city sounds, sirens, and urgent radio chatter creating a tense atmosphere. Voice acting, led by Ian Slessor as the main operator, adds emotional weight to calls, though the American accents in a European setting can feel slightly out of place. The game’s difficulty ramps up as maps expand and calls flood in, sometimes overwhelming players with dozens of simultaneous incidents. While this mirrors the chaos of real dispatch work, it can feel repetitive over long sessions, and some players note the limited variety in dialogue logs.
Reception and Impact
“112 Operator” has earned a “Very Positive” rating on Steam, with 89% of 5,248 reviews praising its engaging gameplay and educational value. Critics, like those at GodisaGeek, call it exhilarating, though some, like New Game Network, note its repetitive nature and lack of deep progression. The game’s Kickstarter campaign raised CA$52,792, exceeding its CA$30,000 goal, showing strong community support. A cosmetic DLC released during the COVID-19 pandemic donated proceeds to real emergency services, highlighting the game’s real-world connection.
Conclusion
“112 Operator” is a captivating simulation that puts players in the heart of emergency management. Its blend of strategy, quick decision-making, and realistic scenarios makes it a unique experience, especially for fans of management sims. While it may feel repetitive over time and could benefit from more varied dialogue, the game’s immersive audio, expansive maps, and challenging mechanics keep players engaged.
Claim the Giveaway
In order to claim the giveaway game, you can visit Epic Games store webpage https://store.epicgames.com/en-US/p/112-operator-f34b0b, login to your Epic Games account and then click on the Get button. You will have to use Epic Games Launcher in order to download and install it.