Sometimes when you start an app in your Android phone, it launches but soon closed down leaving behind a simple message – “Unfortunately, this app has stopped”. This does not really tell you anything about why the app was closed so suddenly, but most of the times it is because of some of corrupt files. If the app’s files have become corrupt then you may have to reinstall it, clear the app’s stored data or its cache to make it work properly again. You can follow the instructions in this article to know how you can clear an app’s data to make it work once again:
- First of all you have to open the Android Settings in your smartphone. You can do this from home screen menu (press menu key on the home screen and choose System Settings) or from the apps drawer.
- Now you have to open the App Manager or Apps under the Device section on the settings screen. Choose the app that is giving you trouble from the apps list that comes on your screen.
- On the App Info screen, you can find options to Clear data and Clear cache for the selected app. You can clean the data and cache for that app using these options.
- After this, you have to restart your Android smartphone and the app in question should start working once again.
- There is also a manual way of removing the app specific data from your phone. You have to enable “showing of hidden files” in File Explorer and navigate to /Android/data/ folder on the storage internal or external SD card. Here you can locate the folder containing the data files for the app causing trouble and delete them followed by the rebooting of Android.. But this option should be used only as a last resort.
Conclusion: Usually most of the app related problems can be fixed by clearing the data and cache related to those apps. Sometimes, the apps need to be reinstalled because their files could have become corrupted. In either case, it is very easy to fix these problems.